Remote Support
Live support in under 60 seconds.
Fast help via AnyDesk — right on your screen, no installation, no waiting on hold.
Choose your operating system below to download the matching AnyDesk version.
Alternatively — all platforms
Downloads directly from download.anydesk.com — always the latest version.
Support hotline
+49 451 70344070Call us while the download is running — we will walk through the rest together. Mon–Fri 08:00–18:00, 24/7 emergency support for maintenance customers.
- End-to-end encrypted
TLS 1.2 + AES-256 encryption. - You stay in control
Every connection has to be confirmed manually — cancel at any time with a click. - GDPR-compliant use
EU hosting, documented process, session log on request.
How it works
Four steps to live support.
01
Download AnyDesk
Click the download button matching your operating system. The file is loaded directly from AnyDesk.
02
Open the program
Double-click the downloaded file. No installation is required — the portable version is sufficient.
03
Tell us your ID
Call our hotline and tell us the “AnyDesk address” (the 9-digit number) shown in the window.
04
Approve the connection
Confirm our connection request with a click on “Accept”. We are live on your screen.