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DATO-IT
24/7 shop for hotels

Your guests shop long after the front desk has closed.

A self-service shop in the lobby: entry by bank card, self-checkout, cameras and refrigeration — planned, installed and supported by DATO-IT, together with our partner HT Shop Solutions.

4
hotel locations equipped with a self-service shop
24/7
open — without an extra shift
99.9%
system availability in our shops
Why in a hotel

The hours when nothing used to be available.

Late arrival, early departure, restaurant long closed: that is exactly when guests ask for a drink, a snack or the charging cable they forgot. A shop with fixed opening hours and its own shift rarely pays off for that — a self-service shop does.

Available around the clock

The shop opens by bank card — at three in the morning too, without tying anyone to the front desk.

No additional staff

Access, checkout and payment run automatically. Your team restocks and keeps an overview — that is all.

Fits into your lobby

Shelving, refrigeration and lighting are matched to your space and your look — from business hotel to budget property.

More than the minibar

Drinks, snacks, fresh food, coffee and everyday items in a visible offering — instead of a handful of items in the room.

Scope

Everything a staff-free shop needs.

From access to checkout we deliver the complete technology from a single source — and keep supporting it after the opening.

Entry by bank card

The access terminal at the door verifies the card and opens in seconds — independent of reception hours.

Self-checkout

Guests scan themselves and pay cashlessly by card, Apple Pay or Google Pay — with automatic age verification for alcohol and tobacco.

Camera system

Video surveillance with a live monitor in the sales area — visible to guests, traceable for you.

Refrigeration & shopfitting

Refrigeration units, shelving, lighting and coffee machine — matched to your space, together with HT Shop Solutions.

Network & Wi-Fi

Properly planned infrastructure in the shop area — the foundation that access, checkout and cameras rely on.

Monitoring & remote support

We keep an eye on the systems and help via remote maintenance — issues surface before your guests notice them.

Process

Four steps to a shop in your property.

01

Space & assortment

We look at your lobby and clarify what your guests need, how much space is available and how access should work.

02

Shopfitting

Shelving, refrigeration, lighting and furniture are built to suit your property — with our partner HT Shop Solutions.

03

Technology installation

Network, access terminal, self-checkout and cameras are installed, configured and thoroughly tested.

04

Opening & operation

Functional testing, a briefing for your team, opening — followed by monitoring and remote support in daily operation.

Frequently asked questions

What hoteliers ask us most often.

Your question not listed? Just send us a message.

That depends on assortment and space: we have delivered shops in a corner of the lobby as well as a dedicated room with a seating area. What matters is a sensible route for guests, room for refrigeration and shelving, and a door for the access terminal. During a site visit we tell you what is realistic in your space.

Los geht's

Ready to talk?

Our team combines experience with hands-on delivery. Drop us a note.